Wholesale Buying Terms

Eligibility to Purchase Wholesale

To protect our established wholesale customers, we require that all buyers:

Provide proof of an established business operation
Submit a valid resale or sales tax exemption certificate prior to purchase
Wholesale pricing is available only to customers purchasing plants for resale.

Availability of Stock

All plant varieties and sizes listed represent our current or expected availability. Inventory is subject to change without notice. Availability is generally first-come, first-served, and all material is subject to prior sale. We reserve the right to make substitutions, unless otherwise specified by the customer. Customers are encouraged to contact us in advance to confirm availability prior to placing an order. All nursery stock has been inspected by the Virginia and North Carolina Departments of Agriculture.

Claims & Liability
Plants become the property of the customer once they leave our premises. We are not responsible for loss, damage, or delay once material is in transit or has been delivered. There is no warranty, expressed or implied, as to description, productiveness, or livability of any nursery stock we sell, and will not be in any way responsible for the results secured in transplanting. All Claims must be immediately upon receipt of goods.

In absolutely no case will our liability exceed the invoice price.

No plant material will be accepted for return unless it is found to be unhealthy or damaged prior to any handling by the customer. No exceptions.

In all cases, goods cannot be returned after they have been accepted, processed, improperly stored, planted, or otherwise treated, modified, or used in any way.
Any damages in shipping must be reported at once to Owl Run Nursery and the carrier.
Complaints or claims must be made in writing within five (5) days of the invoice date.
Purchaser is responsible for all freight charges.

Payment & Credit Terms
Payment is preferred by cash, check, or approved electronic payment upon delivery or pickup. Credit is not automatically extended. New customers may be required to prepay or submit a credit application for approval. Approved credit accounts are due within 30 days of invoice date. Returned checks are subject to a service charge. Past-due balances may be subject to a monthly service fee. We reserve the right to suspend or revoke credit privileges at any time.

Established credit accounts are net 30 from the invoice date.
Non-credit customers are required to pay in full at the time of pickup
or delivery by cash, credit card, check, cashier’s check, or money order.
No post-dated checks will be accepted.
New customers without prior credit approval may be required
to provide a minimum 25% deposit at the time of ordering.
At our discretion, any order may be deemed Cash On Delivery (COD).
Accounts over 30 days past due may be assessed a finance charge of 2% per month (APR 24%).
Accounts over 60 days past due may be converted to a cash-only basis.
Accounts over 90 days past due may be submitted for collection, with attorney fees, collection costs, and finance charges added to the balance.
All credit customers agree that these terms are governed by Virginia State Law, and that venue for any legal action shall be determined at the discretion of Owl Run Nursery.
Please do not hesitate to contact our accounting department if you have questions about your account.

Delivery
Delivery fees vary based on order size, distance, and logistics. Delivery charges are applied separately and are not included in plant pricing. Customers are responsible for confirming delivery arrangements prior to order fulfillment. All delivery fees are due according to the agreed terms at the time of order confirmation.

All prices and plant material are Free On Board (FOB) place of origin, meaning ownership and risk transfer to the purchaser once the material leaves our nursery.
All delivery and shipping charges are Cash on Delivery (COD) and must be paid at the time of delivery.
All stock travels at the risk of the purchaser once it leaves our nursery.
Shipments must be unpacked and inspected immediately upon arrival and placed into proper storage.
Any problems with the condition, quality, or quantity of goods received should be brought to our attention immediately.

Ordering & Pricing
All prices are wholesale and subject to change without notice. Orders should be placed as early as possible to ensure availability.

Seasonal orders may not be confirmed until closer to the applicable delivery window.
Deposits may be required for booked orders unless prior arrangements are made.
Prices are listed in U.S. Dollars and are based on current market conditions.
Any applicable sales tax or other taxes arising from purchase, use, or resale are the responsibility of the buyer.

Cancellations

Cancellations made within a specified period prior to delivery may be subject to a cancellation fee.
Orders that have already been dug, prepared, or staged may be non-cancelable and billed in full.
Orders cannot be cancelled after preparation for shipment.
Unclaimed orders may be cancelled after a reasonable holding period, and deposits may be applied to future orders at our discretion.
Custom-grown orders and balled-and-burlapped (B&B) material that has been harvested are non-cancelable.
Container stock pulled for shipment may be subject to a restocking fee of up to 25%.
Orders may be cancelled by Owl Run Nursery due to late payment or stock shortages.

Scheduling
Advance notice is required for specific delivery or pickup dates. Rush orders or off-schedule digging may be subject to additional fees. Out-of-season digging or special handling may incur surcharges based on weather conditions and labor requirements.

Right to Refuse Service
We reserve the right to refuse or cancel any order at any time for any reason.